Frequently asked questions
Answers to the questions we hear most. Still stuck? We’re happy to help.
Getting started
The Cusp builds and hosts a modern website for your business. Tell us about your business — or point us at your existing site — and we generate a complete, professional website and put it live for you. No design or coding skills required.
Create an account and start a project. Choose whether you're starting fresh or modernizing an existing site, pick a hosting plan, and answer a short questionnaire about your business. We take it from there and generate your site.
Building & edits
Once you finish the questionnaire and choose Generate, your site is built and deployed automatically — usually within a few minutes. You'll get a preview link as soon as it's ready.
Yes. After your site is generated you can ask for changes. Edit requests are currently handled by our support team — get in touch and we'll help.
No. You answer a few questions about your business and optionally upload a logo and photos. We handle the design, the build, and putting it live.
Pricing & hosting
You pay a monthly hosting plan to keep your website live. You'll see the current plans and prices when you create a project and choose one.
Your hosting plan keeps your website live on fast, reliable infrastructure, serving your content and updates to visitors. Higher plans suit sites that get more traffic or change more often.
Domains
Yes. From your project page you can connect your own custom domain — we show you the exact DNS records to add, and you can verify, change, or remove it anytime. Until you connect one, your site is live on a temporary address we provide.
Your site & content
Yes. During onboarding you can upload your logo and photos or reference files, and describe your business in your own words. We use what you provide to shape your site.
Your website and its content are yours. If you need source-code access or a handoff, get in touch with our support team and we'll walk you through the options.
Still need help? Email us at contact@thecusp.ai.